IPCA 2020 Spring Conference

Join us March 24-25, 2020 for the IPCA Spring Conference in Mt. Vernon, IL!
Credit approval pending in IA, IL, IN, KY, MI, MO




Hotel Information

DoubleTree By Hilton Mt. Vernon
222 Potomac Blvd.
Mt. Vernon, IL 62864


To make your reservations at the DoubleTree click here and after entering the date select add special rate code. Then under the group code box enter “IPC” or call 618-244-7100 and mention “IPCA” to receive the discounted room rate of $99.00 per night.

After March 9, 2020 rooms and rates will be based on availability.

Program of Events 

Download the PDF program


8:00 a.m. – 10:00 a.m.
IPCA Board Meeting

8:30 a.m. – 5:00 p.m.
Heather King, Target Specialty Products, Grove City, OH
IPCA is offering a comprehensive one-day review course on Tuesday, March 24th from 8:30 am to 5:00 pm CST to help prepare you for the ACE exam. This course will cover the primary knowledge areas on the exam including Inspection and Identification, Monitoring, Selection and Implementation of Control Methods, and Evaluation. Biology and behavior of pest groups include Biting and Stinging, Flies, Ants, Cockroaches, Stored Product and Fabric Pests, Wood Destroying Insects, Occasional Invaders and General Household Pests, and Common Commensal Pests (Non-arthropod) will also be covered. A full list of topics covered on the exam can be found here
$150 ADDITIONAL registration includes CEUs, ACE study guide, and boxed lunch. Click here to download the ACE registration form.

Sponsored by:




10:15 a.m. – 11:15 a.m
Keeping out of the WEEDs: How to Overcome the Unavoidable Liabilities of Doing Business Today
Allie Allen, BCE, National Pest Management Association, Fairfax, VA
The importance of thorough and complete service records is well-established and known. But there are other parts of your business that should have a thorough paper trail to set you up for success. In this session, learn the key steps of hiring, retaining and exiting employees to minimize your risk. The conversation will include job descriptions, drug-free workplace policies, how to earn and maintain QualityPro accreditation, and lessons-learned from NPMA’s Recruitment & Retention Committee.

11:30 a.m. – 12:30 p.m.
Networking Lunch


1:00 p.m. – 2:00 p.m.
Quality Over Quantity: Cutting Callbacks Through Quality Control Strategies
Christian Wilcox, ACE, McCauley Services, Bryant, AR
There’s nothing more frustrating than getting called back to the same account for a reoccurring pest issue. What if I told you that your management success wasn’t only influenced by the products you were applying or how you used them? Collecting data on pest activity, control strategies, and even customer communication can provide important details that, when used correctly, can reduce callbacks and improve customer retention. Discover how a unique approach to data tracking and quality control could lead to more effective control of cockroaches, ants and more in this technical, outside-the-box session.

2:00 p.m. – 3:00 p.m.
Cutting Edge Solutions to Controlling Carpenter Ants (WDO)
Travis Aggson, ACE, American Pest Management, Manhattan, KS
Carpenter ants can be a very destructive wood destroying insect if they are ignored.  In this session, learn how to identify different species of carpenter ants, damage identification, tools to help identify harborage areas without being destructive, how to use product labels to your advantage, and learn 10 ways to reduce groundwater contamination.

3:00 p.m. – 3:15 p.m.
Refreshment Break

3:15 p.m. – 4:15 p.m.
Stopping the Unstoppable House Mouse
Matt Elderbrook, Liphatech, Milwaukee, WI
They may be small, but mice can lead to big problems when they infest structures because they spread disease, contaminate food, and even damage infrastructure. Learn more than just the basics in this advanced session that outlines successful tactics for overcoming this challenging pest. Additionally, attendees can expect to gain a better understanding of safe and effective application strategies for handling and applying pesticides commonly used to control rodents.

4:30 p.m. – 6:00 p.m.
Industry Appreciation Reception


8:30 a.m. – Noon
ACE Certification Exam

8:00 a.m. – Noon
State Department Testing

8:00 a.m. – 8:30 a.m.
IPCA Welcome, Association Update and Vendor Introductions
Mike O’Connor, IPCA President; Michael Bentley, NPMA Director of Training and Education, IDPH Program Director

SEGMENT 3 - Technical

8:30 a.m. – 9:30 a.m.
Busting Bed Bug Infestations in Low Income Housing
Karen Vail, Ph.D., University of Tennessee, Knoxville, TN
Low-income hire rises for the elderly and disabled provide exceptionally conducive conditions for bed bugs to thrive. What can you do to combat this pest in this situation? We’ll discuss the tools used to manage bed bugs, the importance of early detection, and provide examples of successful management strategies.

9:30 a.m. – 10:30 a.m.
Beyond the Basics: Taking Termite Control to the Next Level
Scott Robins, Action Pest Control, Evansville, IN
Termites don’t always follow the rule book when they infest a structure. This candid session takes you beyond basic treatment strategies to talk through how to handle some of the worst-case termite scenarios in the business including applications where groundwater protection or endangered species could be a concern. Bring a notebook and be ready to share your challenges, you won’t want to miss this engaging talk!

10:30 a.m. – 11:00 a.m.
Refreshment Break with Exhibitors

11:00 a.m. – 12:00 p.m.
Successful Exclusion Strategies for Structural Pests Including Rodents, Birds and More!
Brandon Morgan, TruTech Wildlife Service, Atlanta, GA
Developing a successful control strategy for structural vertebrate pests can be challenging, time-consuming, and overwhelming without the proper experience and understanding of the animal. In this talk, industry veteran Brandon Morgan provides an informative yet easy to follow strategy for successful exclusion and control of many common structural pests including rodents, birds, and more!

12:00 p.m. – 1:00 p.m.
Lunch with Exhibitors and Raffle Drawing
All silent auction prizes will be awarded after lunch.  Cash, credit cards, and check payments will be accepted.  Thank you in advance for supporting Toys for Tots.

1:00 p.m. – 5:00 p.m.
State Department Testing

SEGMENT 4 - Technical

1:15 p.m. – 2:15 p.m.
Ant IPM – Controlling America’s #1 Nuisance Pest
Karen Vail, Ph.D., University of Tennessee, Knoxville, TN
To successfully manage pest ants, more than one management practice is needed. PMPs often take great pride in properly identifying an ant and selecting the pesticide best suited for the situation. However, correcting conducive conditions is often ignored. In this session, I’ll demonstrate how altering the landscape and making other environmental modifications can result in a long-lasting decline in odorous house ant populations around a home. You’ll also learn when it’s suitable to use a hand lens and smartphone to identify ants and when it’s not by listening to the pest ant case studies presented.

2:15 p.m. – 3:15 p.m.
The ABC’s of Pest Fly IPM
Brian Sundnas, Control Solutions, Pasadena, TX
Flies make up a very challenging group of pests and they seem to show up in the most unexpected places. This session will cover control strategies for the pest flies you frequently encounter and explore how their biology and behavior can be used against them. Be sure to attend this informative session that will teach you the intricacies of successfully applying IPM to some of the peskiest pests in your most demanding accounts.

3:15 p.m. – 3:30 p.m.
Refreshment Break

3:30 p.m. – 4:30 p.m.
Understanding the Newly Revised NPMA-33 Wood Destroying Insect Inspection Report So You Can Ace Your Next WDI Inspection
Neil McNeill, Corteva, Indianapolis, IN
Proper documentation of your findings is one of the most important aspects of performing a wood destroying insect inspection. For over a decade, the NPMA-33 Wood Destroying Insect (WDI) form has served as a critical, and often required, reporting document when completing a WDI inspection. In 2019, the NPMA-33 underwent a thorough review to update language and training resources for this form. In this informative session, learn about the latest revisions to the NPMA-33 that everyone who performs a WDI inspection should know. 


March 24-25, 2020
IPCA 2020 Spring Conference
Mt. Vernon, IL

April 28, 2020
IPCA Pest Academy Workshop Series
Itasca, IL

July 28, 2020
IPCA Pest Academy Workshop Series
Itasca, IL

September 15-16, 2020
Fall Conference/Board Meeting
Springfield, IL

September 29, 2020
IPCA Pest Academy Workshop Series
Itasca, IL

November 17, 2020 
IPCA Pest Academy Workshop Series
Itasca, IL


January 6-8, 2020
84th Annual Pest Management Conference
West Lafayette, IN

March 8-10, 2020
Legislative Day 2020
Washington, DC


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